Privacy policy

Privacy Policy

Last updated: April 2026

SimGolfer ("we", "us", "our") operates the SimGolfer online store and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device ("Device Information").

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number ("Order Information").

How We Use Your Information

We use your Order Information to:

  • Fulfil orders and arrange delivery or installation of your golf simulator equipment
  • Communicate with you about your order, including shipping confirmations and installation scheduling
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products and services (with your consent)

We use Device Information to help us screen for potential risk and fraud, and to improve and optimise our site.

Sharing Your Information

We share your information with third parties to help us process orders, including:

  • Shopify — our e-commerce platform (Shopify Privacy Policy)
  • Payment processors — to process your transactions securely
  • Delivery partners — to ship your orders within the UK and US
  • Installation partners — if you have booked a professional installation service

We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Your Rights — UK & EU Residents

Under the UK GDPR, you have the right to access, correct, update, or request deletion of your personal information. You can exercise these rights by contacting us at info@simgolfer.com.

Your Rights — US Residents

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information. To exercise your CCPA rights, contact us at info@simgolfer.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United Kingdom and United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Cookies

We use cookies to help remember your preferences and understand how you use our site. You can control cookies through your browser settings.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For questions about this Privacy Policy or your personal data, contact us at info@simgolfer.com.