Shipping policy
Shipping & Delivery Policy
US Delivery
We offer free standard shipping on all orders.
| US Standard | 5-8 business days | Free |
| US Large Items (Enclosures, Packages) | 7-14 business days | Free |
Order Processing
Orders placed before 2:00 PM EST on business days are typically processed the same day. Orders placed after this time or on weekends/bank holidays will be processed the next business day.
Tracking
All orders are fully tracked and insured. You will receive a tracking number via email once your order has been dispatched.
Large Item Delivery
Golf simulator enclosures, complete packages, and other large items are delivered via specialist courier. You will be contacted to arrange a convenient delivery date. Someone must be present to accept delivery.
Missing or Damaged Deliveries
If your order arrives damaged or items are missing, please contact us within 48 hours at info@simgolfer.com with your order number and photos.